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FAQs
What is our shipping policy?
We offer Standard, Express, and International Shipping options. Delivery times vary by location, with costs starting at $3. Enjoy free shipping on orders over $100 within the U.S. and over $150 internationally.
When will I receive my item?
Yes! All iCoolDown™ products come with a 4-year warranty. Our 48-month warranty covers material
defects and functional performance. It activates automatically upon purchase, ensuring your
products are protected against manufacturing flaws without additional registration needed.
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What happens if I need to return a product?
We accept returns for defective products under our warranty policy. Contact our customer support
team with your order details and photos (if applicable) to initiate a return or warranty claim for a
hassle-free process.
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